Get in Touch With Us

Got a question about how sweepstakes casinos work, spotted something on mozart-oz.org that needs a second look, or just want to tell us what you think of a listing? This page covers how to get in touch and what kind of enquiries we're best placed to help with.

How to Reach the List of Sweepstakes Casinos Team

Email is the best way to contact us. Send your message to [email protected] and let us know briefly what your enquiry relates to — a specific operator, a correction, a general question about how the sweepstakes model works, or something else. A clear subject line helps us route it to the right person and reply faster.

We read every message that comes in. There's no automated reply standing in for a real person — someone on the team will actually look at what you've written before responding.

What We Can Help With

• Questions about how sweepstakes casinos work — If you're unclear on how Gold Coins and Sweepstakes Coins differ, how prize redemption works, or what "no purchase necessary" actually means, ask us. We're happy to explain in plain terms.
• Corrections and accuracy flags — Operators change their welcome offers, eligible states, and redemption terms fairly often. If something on mozart-oz.org looks outdated or doesn't match what an operator currently states, we want to know so we can review it.
• Feedback on our listings — If you've used one of the platforms we cover and had an experience worth sharing, good or bad, tell us. Reader input helps us keep our coverage honest.
• Content suggestions — If there's a topic related to sweeps coins casinos, new sweepstakes casino launches, or state-by-state availability that you'd like us to cover in more depth, let us know.
• Partnership or editorial enquiries — If you represent an operator or a media outlet and want to discuss a listing or a collaboration, introduce yourself and explain what you have in mind.

What We Can't Do

We're an independent comparison site, not an operator, a payment processor, or a regulator. That means we're not able to:

• Verify your identity, process a redemption, or access your account on any platform — that has to go through the operator's own support team.
• Confirm whether a specific site is legal to use in your state. Sweepstakes casino availability varies by state, operators set their own eligibility rules, and laws change, so we'd always point you back to the operator's terms and your own state's current rules rather than give a definitive answer ourselves.
• Offer legal, tax, or financial advice. If you have questions about whether a prize redemption is taxable, a tax professional or official state guidance is the right place to ask, not a review site.

If your question touches on legality or eligibility in a specific jurisdiction, we can share what we know in general terms, but the final check should always be the operator's own terms and conditions.

Response Times and What Happens Next

We aim to reply within a couple of working days. During busier periods, such as around major promotional pushes from new sweepstakes casinos, it may take a little longer. If your message needs following up with someone else on the team, we'll let you know rather than leave you waiting without word.

If You're Reviewing a Specific Operator

If your message concerns one of the operators listed on this site — for example a question about a welcome offer, an eligible-states list, or a redemption threshold — it helps to name the operator and describe exactly what you saw versus what you expected. That's the fastest way for us to check the detail and, if needed, update the page.

For readers outside the US market, our coverage of Trusted Non GamStop Casinos UK 2026 may be more relevant to your situation than the sweepstakes-model sites reviewed here.

A Note on Responsible Play

If you or someone you know is finding it hard to keep sweepstakes casino play in check, please say so in your message. While these platforms use a promotional sweepstakes model rather than traditional real-money wagering, the games involve chance and can still become a habit worth stepping back from. We'll point you toward general responsible-play resources where we can, though we're not a support service ourselves.

Thanks for taking the time to read this far. Whatever brought you here, we'd rather hear from you than have you leave with an unanswered question.